Frequently Asked Questions

Everything you need to know about shopping with Bon Femmes.

How long will it take for my order to ship?

Orders are typically processed within 2-3 business days. Once shipped, you will receive a confirmation email with tracking information. Standard shipping usually takes 3-7 business days depending on your location.

What is your return policy?

We want you to love your purchase. If you are not satisfied, we accept returns on most items within 14 days of delivery, provided they are in original, unused condition with all packaging intact.

Do you offer international shipping?

Currently, we ship to customers within the United States and Canada. We are working on expanding our shipping zones to reach our global community soon.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay.

How can I track my package?

Once your order has been dispatched, a shipping confirmation email will be sent to you containing a direct link to your tracking number so you can follow its journey.

Are your products ethically sourced?

Yes, Bon Femmes is committed to quality and ethics. We partner with independent artists and responsible manufacturers to ensure our products are made under fair conditions.